Collab Hub Intranet Support Service

Get extra help when you need it by upgrading your support plan or choosing from our launch packages and add-ons.


Already a Customer?

Contact us today to upgrade your support plan or to purchase a launch package or add-on.

Support Plans

299 ANNUALLY Add Now

Collab Hub Support Services

All Collab Hub plans come with 6 months support which includes free upgrades and access to our technical support help desk. After the free support plan expires, the basic support can be renewed on a yearly basis.

  • User guides
  • How-to articles & videos
  • Unlimited support cases per month via email help desk

Note: Does not include support dealing with your own server, email, Active Directory and other third party configurations. 


Collab Hub Premium Level Agreement Services

Get a premium SLA service to get reliable, high-touch support from senior Collab Hub support engineers who are familiar with your goals, environment, and account that are ready to diagnose issues to keep your mission-critical instances up and running.

  • Dedicated Senior Support Team
  • Faster Resolution
  • Phone and Video Support
  • 24/7 Coverage
  • Priority Escalation
  • Health Checks
  • Proactive Case Management
  • Operations and Tactical Reviews
  • New Feature Request Priority

Launch Packages

$5,000 one time fee Contact Us

Premium Launch Package

Our Premium Launch Package is designed for new customers on the CollabHub software who wants us to set up the whole intranet from on-premise installation, server setup, active directory / single sign-on implementation, and department/pages setup.

$2,000 one time fee Contact Us

On-Premise Installation Package

The On-Premise Installation Package is designed for new customers on the Collab Hub software who are hosting on-site that need expert guidance to install the software on your own server infrastructure.

Add-Ons, Upgrades, & Customizations

$2,500 one-time Contact Us

Single Sign-On

Integrate into your existing Windows Active Directory or ADFS for single sign-on (SSO) and define mappings between Windows security groups and CollabHub user roles. This also syncs selected data fields and updates the changes between CollabHub and Active Directory.

* Active Directory available for on-premise installations.
* ADFS / SAML available for cloud installations.

starting at $3,000 Contact Us

Data Migration

We can migrate your data from just about any other platform into Collab Hub. Our migration services cover all the stages of a software migration project, from the assessment and planning stages, to the actual conversion.

* Price quote will be provided after an assessment of your existing intranet infrastructure, data library, and the estimated time it will take to perform the migration.

starting at $2,000 Contact Us

Custom Homepage and Internal Layouts

Our support team can help you create a custom homepage and multiple page layouts and provide direct access to the information your people need and what you want them to access.

starting at $2,500 Contact Us

Custom Widgets

Our support team can help you create custom widgets that you can use through out your Collab Hub instance. For example, stock ticker widgets, local weather widgets, RSS feed widgets, and more. You can utilize these widgets in the Collab Hub PageBuilder.